Terms and Conditions

Last Updated: March 8, 2026

Welcome to Fluwid AI. These Terms and Conditions ("Terms") govern your access to and use of the Fluwid AI website and any associated software, services, or portals (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing our website or logging into our portal, you confirm that you have read, understood, and agree to these Terms. If you do not agree with any part of these Terms, you must not use our Service.

2. User Accounts and Security

When you create an account on our platform, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use or security breach.

3. Acceptable Use of the Service

Fluwid AI provides AI agents to assist with communication and business workflows. You agree not to use the Service to:

• Transmit illegal, harmful, or offensive content.
• Impersonate any person or entity in a deceptive manner.
• Attempt to gain unauthorized access to our systems.
• Interfere with or disrupt the integrity or performance of the Service.
• Reverse engineer, decompile, or extract the source code of our AI models.

4. Intellectual Property

The Service, including its original content, features, software, algorithms, and design, are and will remain the exclusive property of Fluwid AI and its licensors. You retain all rights to the specific patient data and prompt inputs you provide to the Service.

5. Limitation of Liability

To the maximum extent permitted by law, Fluwid AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our Service.

6. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any material changes. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

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